SMS Terms of Service and Privacy Policy

Privacy Policy

Effective Date: February 27, 2026

Granite Solutions KY (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, https://granitesolutions-ky.com.

Information We Collect

We may collect:

• Name
• Email address
• Phone number
• Project details submitted through forms
• IP address
• Device and browser information

Information is collected when you:

• Submit a form
• Request a quote
• Call or text us
• Interact with our website

How We Use Your Information

We use information to:

• Respond to inquiries
• Provide project estimates
• Send appointment reminders
• Send project updates
• Send marketing communications
• Improve website performance
  
  

Cookies & Tracking Technologies

Our website may use cookies and tracking technologies including:

• Google Analytics
• Meta (Facebook) Pixel
• CRM and marketing automation tools

These tools help us understand visitor behavior and improve marketing performance.

You may disable cookies in your browser settings. Where required, a cookie banner allows you to manage preferences.

SMS Communications

By providing your phone number through our website, you consent to receive customer care and marketing text messages from Granite Solutions KY.

Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at granitesolutionky@gmail.com or (270)763-9526.

Consent to receive text messages is not required as a condition of purchase.

We do not sell, rent, or share mobile phone numbers with third parties for their marketing purposes.

Sharing of Information

We do not sell personal information.

We may share information with trusted service providers that help operate our business, including hosting providers, CRM platforms, and analytics providers. These providers are required to protect your information.

Data Security

We use reasonable administrative and technical safeguards to protect personal information. However, no method of transmission over the internet is completely secure.

Your Privacy Rights

Depending on your state of residence, you may request:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your information
  
  

To submit a request, contact:

granitesolutionky@gmail.com
(270)763-9526

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Information